Design Thinking for Public Sector (Level 1)

Public servants are increasingly faced with changes across policy, senior management, mandates from political perspective, budgets, and performance improvements – while handling crises management and internal issues. These challenges are complex.

In this industry-leading introduction to design thinking, Spring2’s Methodology for Design Thinking provides the tools to turn many of the challenges the modern public servant is faced with into opportunities – while increasing innovation, building resilience, and creating efficiencies.

Course Overview

An introduction to creative problem solving and the various tools in a design thinkers toolkit, this course will guide participants through the five phases of design thinking using case studies and activities to give them the tools to apply design thinking to their work. Spring2 Innovation’s experts will teach you how to embrace servant leadership and co-creation to improve employee engagement, create a more collaborative and user-centric team, and improve your team’s ability to solve complex problems.

Program Topics:

• Basics of Design Thinking
• Understanding Good Design
• Tools and Methods Used in Design Thinking
• Breaking Down Problems
• Designing for the Customer

Schedule:

This training will be taking place virtually on:
January 23rd: 9am-10:30am & 1pm-2:30pm
January 24th: 9am-10:30am & 1pm-2:30pm