Where Jennifer can help:
- Advising on customer insight and strategy: customer discovery, customer experience, customer success, and product-market fit.
- Reviewing opportunities and strategies for productizing and commercializing existing service offerings.
- Advising B2B and SaaS companies
- Providing guidance on establishing or stabilizing systems and processes to support growth.
- Advising on key account / partner management strategies.
Successes:
- CMO at a US$14billion company, overseeing customer experience, marketing, digital, omni-channel, pricing, analytics and communications.
- Led and executed a turnaround strategy positioning a start-up for acquisition.
- Drove 75% of revenue growth for a B2B consultancy.