Enhancing Employee Experience through Design Thinking

In the modern business landscape, a strong Employee Experience (EX) is a key driver of organizational success. By understanding and enhancing the employee journey, you will not only increase satisfaction and retention but also contribute to improved business performance and a more agile, innovative workplace.

This course empowers you to apply Design Thinking principles to craft user-centered experiences that boost employee engagement, align with your business strategy, and drive your organization’s goals.

*Program Topics*

– Foundations of Employee Experience (EX)
– Understanding and Mapping Employee Journeys
– Defining EX Challenges
– Ideating and Designing Solutions
– Prototyping and Testing Solutions
– Implementing and Scaling EX Initiatives

*Objectives*

– Learn how to use Design Thinking principles to create memorable and valuable experiences that resonate with your employees and align with organizational goals.
– Gain insights into how a well-crafted Employee Experience (EX) can positively influence overall business performance and drive success.
– Develop an effective EX strategy that is aligned with HR practices and the overarching business strategy, ensuring cohesive and impactful initiatives.

*Virtual Format*

This training will be taking place virtually on November 7, 14 and 21, 2024 with 2 sessions per day in the morning. We use a virtual platform that you are able to access from your home network. You do not need your corporate VPN to access the training.

*Schedule*

November 7th: 9am-10:30am & 10:45am-12:15pm
November 14th: 9am-10:30am & 10:45am-12:15pm
November 21st: 9am-10:30am & 10:45am-12:15pm

You will receive separate invitations to all 6 sessions listed above upon registration.